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Clean My Air Furnace & Duct Cleaning
Unit 102, 4816-50ave
Leduc AB
T9E 6X9
text: 587-401-9799
call: 780-222-0496
cleanmyairfdc@gmail.com
FAQ
HOW LONG DOES A FURNACE AND DUCT CLEANING TAKE? Furnace and Duct Cleanings can take 2-4hrs depending on the system, how dirty it is etc...
WHAT CAN I DO TO PREPARE FOR A DRYER VENT CLEANING? Please make sure the laundry room is accessible and tidy; sometimes we need to get inside to clean If you have animals in the yard, the Clean My Air crew will need them safely in the house for this process.
HOW OFTEN SHOULD MY FURNACE AIR FILTER BE CHANGE? Air filters will need to be changed every 30-90 days depending on how busy your home is.
HOW OFTEN SHOULD WE GET OUR FURNACE AND DUCTS CLEANED? Furnace and duct cleaning plays a major part in maintaining a healthy home, and proper operation of the hvac systems. We recommend this be done every 1-3 years for the Leduc, Edmonton and surrounding areas. It really depends on the outside influences, and how busy your home is. No pets, no allergies, no kids, single person, or a couple (24-36 months) Allergies, animals, smoking, busy home, high traffic area, farmers fields out back. (12-24months)
HOW OFTEN SHOULD I CLEAN MY HRV UNIT? This unit should be checked and cleaned every 2-3 months How to Clean Them Vacuum first: Use a brush attachment to remove loose dust and pet hair. Wash: Soak them in warm, soapy water (mild dish soap works best). Dry completely: Never put damp filters back into the unit, as this can lead to mold growth inside the cabinet. Signs You're Overdue Windows are fogging up or have heavy condensation (the HRV isn't removing humidity). The house feels "stale" or holds cooking odors longer than usual. The unit is making more noise than normal (clogged filters strain the fans).
CAN YOU CLEAN DUCTS THAT CONTAIN ASBESTOS? If your ductwork has asbestos tape, you have three primary options: Sealing: Professional encapsulation to prevent fibers from escaping. Removal: Hiring a certified asbestos abatement team to safely remove and replace the affected ductwork. Leave it alone: If the tape is in good condition and undisturbed, it is often safest to leave it entirely alone until you are ready for a professional abatement. The Risk of "Inaccessible" Tape Your ductwork runs through walls, ceilings, and between floors. If there is asbestos tape on joints hidden behind drywall: It cannot be sealed: If they can't reach it, they can't encapsulate it. Agitation is the Danger: Traditional duct cleaning uses "power whips" or high-pressure air skipped through the inside of the vents. If that whip hits a joint that has asbestos tape on the outside, and that joint is slightly loose or degraded, the vibration and air pressure can force microscopic fibers through the seam and into your living space. Why "Clean My Air" Takes a Stricter Stance As noted on your own FAQ page, the policy is often "No" because: Containment: True asbestos protection requires "negative air" environments and HEPA filtration that exceeds standard duct cleaning equipment. Liability: If a company cleans a system with known asbestos and fibers are later found in the home's air, the liability is massive. The "Unknown" Factor: You cannot guarantee that the tape inside a wall isn't already brittle. Agitating the ductwork is like shaking a dusty rug—if there's a hole in the "rug" (the duct joint), the dust (asbestos) comes out. What "Protection" Usually Looks Like When a company claims to protect you while sealing, they are usually referring to: HEPA Vacuums: Using vacuums that prevent 99.97% of particles from exhausting back into the house. Wetting Agents: Spraying the tape so it stays damp (fibers don't fly when wet) while they apply the sealant. The Bottom Line: If you have asbestos tape, sealing the "visible" parts does not make the "invisible" parts safe for high-pressure cleaning. If a technician cannot verify the integrity of every single joint in the house, the safest professional choice is to decline the cleaning until the asbestos is professionally removed.
DO YOU GUARANTEE YOUR WORK? Yes, Clean My Air Furnace & Duct Cleaning provides a 100% customer satisfaction guarantee on their services. What the Guarantee Means for You: Quality Assurance: Their technicians use premier vacuum technology (truck-mounted or Hypervac portables) and follow a detailed step-by-step cleaning process to ensure the job is done right the first time. Post-Service Testing: As part of their standard procedure, they perform a post-furnace operation assessment to confirm your system is functioning correctly and efficiently before they leave. Accountability: If you are not satisfied with the cleaning, their commitment to a 100% guarantee means they will work to resolve the issue.
DOES YOUR COMPANY HAVE INSURANCE AND WCB? Yes, Clean My Air Furnace & Duct Cleaning is fully covered for your peace of mind. We carry both Professional Liability Insurance and WCB (Workers' Compensation Board) coverage. This ensures that both our technicians and your property are protected throughout the entire cleaning process. Why This Matters for Homeowners: Property Protection: Our insurance covers any accidental damage to your home or HVAC system during service. Liability: WCB coverage means that in the unlikely event a technician is injured on your property, you as the homeowner are not held liable. Professionalism: Maintaining these credentials is part of our commitment to being a high-standard, reliable service provider in Leduc and the surrounding Edmonton area.
WHAT FORMS OF PAYMENT DO YOU ACCEPT? Clean My Air prefers EMT and can accept Visa/Mastercard onsite once the cleaning is completed. If you are paying with cash, it must be exact as our teams can't provide change. Payment is required once the job is completed and before the crew leaves to their next service. If you need to leave prior to the team completing the service, please provide a credit card or send EMT to the team lead.
DOES CLEAN MY AIR OFFER DISCOUNTS? Yes at Clean My Air, we value volume and will happily work with! We also offer First Responder and multihome discounts To get all the details please review our Promo section and First Responders page!
WILL CLEANING MY DUCTS REDUCE THE DUST IN MY HOUSE? Absolutely. If you find yourself dusting your home constantly, the culprit is often "recirculated" dust inside your vents. Our high-suction vacuum technology removes the dust and debris at the source, meaning less dust is blown into your living spaces and onto the surfaces of your home.
WHAT MAKES "CLEAN MY AIR" DIFFERENT FROM OTHER ALBERTA DUCT CLEANERS? We lead with honesty and integrity. Our CERTIFIED technicians will do a full visual multipoint inspection and system assessment before we start. We don't believe in high-pressure sales pitches; we provide transparent recommendations based on the actual condition of your HVAC system. Plus, we use corner guards and drop sheets when needed to treat your home with the same respect we’d show our own family. Clean My Air uses a combination of agitation whips, air snake and an exclusive pneumatic power brush to ensure that only the best and most aggressive cleaning is completed every time!
What you can do
to prepare for
the furnace & duct cleaning
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Dogs, cats, and other animals need to be secured prior to the crew’s arrival in a safe place like a kennel, or taken outside for a walk. Doors and windows will be open during the cleaning and we don’t want your furry family members escaping! Cleanings can be a stressful time for your animals and we do our best to be considerate.
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Please move all breakables away from supply vents and cold air returns (lamps on end tables, art work, etc.). All vents and grills must be accessible for the crew; items such as televisions, china cabinets and pianos should be moved prior to the crew’s arrival if needed.
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Please make sure the area around the furnace is clear and accessible (approx. 3-4' all around when possible).
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Stairways should be free and clear of all items.
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All rooms must be accessible to the crew for the duration of the cleaning. Please ensure everyone in the household is up and finished getting ready for the day so that bedrooms and bathrooms are available.